Does WSSC Water pay their employees well?

According to anonymously submitted Glassdoor reviews, WSSC Water employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at WSSC Water. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at WSSC Water?

65% of WSSC Water employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WSSC Water 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at WSSC Water?

Intern (6) , Customer Service Representative (5) , Engineer (5) , Project Manager (5) , Asset Management Intern (2) , Associate Project Manager (2) , Customer Service Advisor (2) , Customer Service Representative (CSR) (2) , Human Resources (2) , Inspector (2) , Intern - Hourly (2) , Internal Auditor (2) , O&M Technician (2) , Section Manager (2) , Senior Project Manager (2)

What are the pros of working at WSSC Water according to real employee reviews?

"Great benefits, treated fantastic and tons of ladders to climb" ((in 22 reviews)); "Great people to work with" ((in 16 reviews)); "Good pay" ((in 7 reviews)); "Good pension plan if you stick around long enough." ((in 4 reviews)); "Good coworkers" ((in 3 reviews))

What are the cons of working at WSSC Water according to real employee reviews?

"Processes are antiquated and management has been there for ages." ((in 11 reviews)); "or, if you're a guy, have a wife in labor...), most of the staff are incompetent in job attitude and performance, and the managers are authoritarian and have this weird obsession with holding multiple meetings for even the most trivial or most easily understandable matters." ((in 5 reviews)); "Slow, no room for growth, needless meetings, bully upper management" ((in 3 reviews)); "Poor leadership and ethics from top down." ((in 3 reviews)); "Strict standards on employee reviews, known as PA's are counterproductive, intimidating and lower morale." ((in 3 reviews))

What are the top reviewed WSSC Water locations?

Laurel , Washington , Gaithersburg , Silver Spring , Woodbridge , Hyattville , Columbia , Jessup , Bowie , Clinton , Hyattsville , Upper Marlboro , London , Lyttonsville , Piscataway

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WSSC Water

WSSC Water reviews

3.5

65% would recommend to a friend

(124 total reviews)

Kishia L. Powell

97% approve of CEO

78% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.4

Senior management

3.3

Career opportunities

WSSC Water has an employee rating of 3.5 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WSSC Water employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

2.0

Mar 24, 2025

Stress

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pretty good benefits and possible work from home opportunity.

Cons

Very stressful environment. Incompetent managers and poor business practices. No room for advancement.

1.0

Feb 14, 2025

Terrible place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tough to find one pro

Cons

Bosses don’t give actual training fit for the job and then get frustrated when the work is not done to standards. They’ll drop you with no warning and no severance, a true hardship.

5.0

Nov 20, 2024

Good job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits Pay OT Work life balance

Cons

Long days especially on Mondays

Viewing 10 - 12 of 124 Reviews

Jobs at WSSC Water

Turning the Tide - Mail Processor I

Meter Reader - Lyttonsville

Buyer/Procurement Specialist II

Watershed Environmental Supervisor

Buyer/Procurement Specialist II