Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,914 reviews left anonymously by employees. This rating has been stable over the past 12 months. 77% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

77% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"The people are great and really helpful" ((in 767 reviews)); "the benefits are good and you have options to pick from" ((in 480 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 478 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 374 reviews)); "Great teams to work with and seniors are very transparent." ((in 193 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 297 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 254 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 157 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 136 reviews)); "Bad manager for my case only." ((in 121 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

77% would recommend to a friend

(8,089 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WTW has an employee rating of 3.9 out of 5 stars, based on 8,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

1.0

Jan 12, 2018

This was not a merger of equals. Don't kid yourself legacy Towers Watson calls the shots.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

More resources and potential for stronger brand recognition.

Cons

Perception is reality regardless of intent. Legacy Towers Watson leadership runs the company and have been appointed in most leadership roles for Health and Benefits. At the time of the merger LTW leadership conveyed the message they had tried to enter the middle market before the Willis and TW merger, but failed. We wonder if history is repeating itself. Over the past two years since the merger, many talented legacy Willis employees have left, including those in key leadership positions. Morale is not where it could be given the potential strength of this merger, instead employees are wondering when the other shoe will drop. The perception (fair or not) is hubris and arrogance of the current leadership is creating a pathway for more legacy Willis employees to leave. Maybe this is what leadership wants. The general consensus is legacy WIllis employees do not feel valued or appreciated, with many questioning their future, and feeling they will be forced out. We wonder is this the culture the company intended to create? If so, they're succeeding.

3.0

Nov 1, 2017

Senior Actuarial Analyst

Senior actuarial analyst

Recommend

CEO approval

Business Outlook

Pros

Exam program in place for actuaries

Cons

No balance between work and life; salary levels are not appropriate compensation for time and energy and are not able to be more competitive

2.0

Sep 14, 2017

Rankist, but casual, office environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The office is jeans casual. Flexible work schedule, and the office makes an effort at creating a friendly environment. Care about what their employees think, but changes are slow to come in such a large organization. There are some really great people. The company is trying to be more progressive in their office culture, which is great, but it seems to only be happening from a physical aspect and not in terms of many of the people in the office.

Cons

Rankist environment. Office makes an effort at creating a friendly environment, but only because of the lack of interaction and some unfriendly associates. Analysts and consultants do not treat their admin, or any admin, with the respect they should. Harassment is not taken seriously if it will affect a relationship with a client. Diversity efforts need a makeover. They have failed to realize diversity starts by educating the majority on biases and how to welcome and celebrate the differences of others. Instead, they provide networks for minorities for support...Minorities should NOT need to gather to support one another because their white colleagues expect them to assimilate as opposed to integrate. I would expect a company in this industry to know this, and I am sure they do, but hey, that's institutional and inherent racism for you...They want diversity in ways that is convenient for them: having their minorities find other minorities. Pay is not very competitive. Health insurance options could be better, especially if you have children. My wife works for a school system and has better health insurance than I do.

Viewing 328 - 330 of 8,089 Reviews

Jobs at WTW

Service Unit Manager – Remote Call Center

Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026

Client Service Representative

Operational Due Diligence Senior Analyst

WTW

WTW reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

This was not a merger of equals. Don't kid yourself legacy Towers Watson calls the shots.

Senior Actuarial Analyst

Rankist, but casual, office environment

Jobs at WTW

WTW reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

WTW reviews FAQs

Jobs at WTW