Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,895 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 76% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (404) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (194) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (130) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"The people are great and really helpful" ((in 784 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 485 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 479 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 367 reviews)); "Flexible work from home ability" ((in 202 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 293 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 251 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 159 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 134 reviews)); "Bad manager for my case only." ((in 118 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,073 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Ratings by demographic groups

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WTW has an employee rating of 3.9 out of 5 stars, based on 8,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

1.0

Jul 31, 2014

Odd Culture, political shark tank, no training- but you must do it our way...

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

People are very bright and once they have kicked back a few drinks they loosen up and personalities actually begin to develop!

Cons

Leadership? Leadership is too busy to pay any attention to what the individual managers are up to. Then, when things are escalated, and probably too late- they become involved. The managers need training, the staff needs training. When leadership is engaged- they are great- it just does not happen all the time. Too bad. It would create a better environment and change the culture.

1.0

Jun 11, 2014

Get off the sinking ship

Senior vice president

Recommend

CEO approval

Business Outlook

Pros

The only reason to work at Willis is if you have exhausted every other opportunity, you are trying to hide out from creditors, are ok with working under factory conditions and have no place else to go.

Cons

A company run by arrogant people that have no idea what they are doing. Their only solution to fixing problems is to cut costs (see April Bloomberg report). You would think that life would be better post Plumeri. Current employees are irrepreably tarnishing their careers by staying employed at Willis.

WTW Response

12y

While your review of Willis is not one that we like to hear, we do appreciate you taking the time to write it. Willis has assembled some of the strongest best professionals in the business on our team, and it’s these hard working associates who have helped us achieve the reputation of being the best broker and risk management firm. To maintain the spot as a leader in global risk management, change is inevitable and we are embracing the change and continue to move forward. We wish you the best of luck in your future endeavors.

1.0

Sep 15, 2023

Below Market Value Pay, Extremely Strict, Annoyingly Fake Office Culture

Customer security representative

Recommend

CEO approval

Business Outlook

Pros

You’re able to work from home. Good hours. You start early and end your workday early so you have a lot of time after to go do other things.

Cons

Too many to list: Hire people for cheap. A lot of responsibilities for the pay. Every single thing you do is monitored including if you have to leave your desk to use the restroom. The customer service persona bleeds into the office culture. So many overly nice people that it comes off as forced and fake. Most annoying office culture I’ve worked in. Incredibly strict. Strictest job I’ve had by far. They’ll let you go at the drop of a hat from what I’ve heard.

Viewing 67 - 69 of 8,073 Reviews

Jobs at WTW

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

WTW

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Odd Culture, political shark tank, no training- but you must do it our way...

Get off the sinking ship

Below Market Value Pay, Extremely Strict, Annoyingly Fake Office Culture

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