Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,911 reviews left anonymously by employees. This rating has been stable over the past 12 months. 77% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at WTW?

77% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"The people are great and very friendly" ((in 780 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 499 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 478 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 370 reviews)); "Flexible work from home" ((in 204 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 300 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 252 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 160 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 128 reviews)); "Hostile environment Managers not trained how to properly handle people Quiet Firing people Micromanaging people at its best" ((in 117 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

77% would recommend to a friend

(8,086 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WTW has an employee rating of 3.9 out of 5 stars, based on 8,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

1.0

Jul 28, 2013

Overall disappointing experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many opportunities to work solo and take the lead which provides you with numerous chances to grow and learn. Will support insurance education.

Cons

Wide range of expectations and different salaries. Many times leadership will go unrecognized and/or unrewarded. Company is in a constant state of flux which makes the environment tough to work in.

1.0

Jul 21, 2013

"Lethargic lifestyle in cubicle"=Willis Saudi Office

Client executive

Recommend

CEO approval

Business Outlook

Pros

The only good thing is that you get your compensation at a prompt basis.

Cons

The cons outnumber the pros. The Saudi Arabian office environment is a very funny one, the top management is not educated and they are not good in making business decisions. The employees follow a very traditional method towards work rather an innovative one. Career growth is impossible.

3.0

Jul 20, 2013

Great Company with potential for outstanding growth, but hiring practices can be perceived as unethical.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extend Health provides a services that companies are looking for. Their service assists companies to reduce their risk and their bottom line of providing group insurance to their aging retirees. It's a great concept, and many more companies are coming on board to this concept. Competition is becoming more prevalent, so we must provide the best management and supervisory teams available. I initially loved the idea of Extend Health as compassion and unsurpassed customer service was a priority with EH. Change is great and it needs to happen in order for a company to grow and meet the upcoming needs or our clients, retirees, our company vision and retention of our client base. It is important, however, to keep in mind our one of our initial goals; Compassion and unsurpassed Customer Service. It is my hope is that with this change in company ownership and name that this piece isn't lost during the transition.

Cons

In the past year mid level positions have been filled by talented outside friends of a top manager rather than being filled by those who have been with the company through the many transitions, who have the talent and the knowledge of the industry. Hiring friends without the background in the industry can leave a drought in the necessary knowledge required for our business to grow and not continue to make the same mistakes made in prior years. Supervisors need to have the answers for their team. They need to work with other departments to ensure they are advising their team of the correct information. While hiring through referrals may be more efficient, it’s not necessarily the best for business or current employee morale.

Viewing 7774 - 7776 of 8,086 Reviews

Jobs at WTW

Customer Service Representative (Seasonal - Remote)

Minneapolis-Saint Paul

Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026

Customer Service Representative – Bilingual (Spanish or French) - Remote

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

WTW

WTW reviews

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Overall disappointing experience

"Lethargic lifestyle in cubicle"=Willis Saudi Office

Great Company with potential for outstanding growth, but hiring practices can be perceived as unethical.

Jobs at WTW

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