Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,907 reviews left anonymously by employees. This rating has been stable over the past 12 months. 76% of employees would recommend working at WTW to a friend and 69% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Great people and very knowledgeable" ((in 796 reviews)); "the benefits are good and you have options to pick from" ((in 488 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 486 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 368 reviews)); "Flexible work from home ability" ((in 206 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 304 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 252 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 155 reviews)); "Hostile environment Managers not trained how to properly handle people Quiet Firing people Micromanaging people at its best" ((in 119 reviews)); "No bonus whatsoever" ((in 89 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,082 total reviews)

Carl Hess

83% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Senior management

WTW has an employee rating of 3.9 out of 5 stars, based on 8,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Jan 23, 2018

Faithful Employee Dumped Because Poor Management

Analyst

Recommend

CEO approval

Business Outlook

Pros

Started as a contractor, worked many years and received great reviews within original department. Great people to work with during acquisition and merger. Review process was fair during my tenure in my original department where I met or exceeded goals yearly with up to 8% increases. Excellent severance package and benefits.

Cons

Prior to transfer I was in a state of grey area which were words from my manager between admin and analyst and continued to be shut down when asked for training to move into a project manager role. Transferred to new department to expand and grow my career but quickly learned the line of business was in trouble and loosing clients. Poor management lead to a layoff after corporate sent in a team to restructure the business. No offer to move back to previous department however I learned that another employee was offered to return to her previous LOB that we both came from. Everyone in the group had an inflated job title and sense of worth yet they did not want to train just preach from their loud third-world office overseas. Their integration was sloppy and they had trouble working with people from WTW.

WTW Response

8y

We commend your journey from being a contractor to becoming a permanent colleague. At the same time, we feel sorry, too, for the difficult experiences later on. As we are keen to improve, please know that we will use this to continually improve colleagues' experiences. Thank you for taking time to send your feedback.

2.0

Jan 7, 2018

Be Careful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Initial compensation for new hires is good to excellent. There is a strong flexible work arrangement for many locations, where you can work from home some days, and then be in the office other days, ideal for working parents.

Cons

Normal bonus and salary progression doesn't meet rate of inflation for most non-managerial positions. The company is, at best, unconcerned for retaining employees.

WTW Response

8y

We appreciate your acknowledgment of our flexible work arrangements. Your feedback if very important to us as we seek to improve our current processes. Thank you.

1.0

Dec 28, 2017

Business Analyst II - Health

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Flexibility with hours - Ability to work from home three days a week - Starting pay is very good if you come from one of the firm's benefits administration competitors - Mostly a 40~45 hours/week job

Cons

- Baptism by fire, in every meaning of the word - Very redundant training process that takes 6 weeks - Almost zero communication - Everyone is always busy that, starting out, you will never be able to get any help unless you nag continuously for days - Things get put on the back burner for far too long - Expected to be available during PTO even if someone else can take care of the issue - Never knowing whether you'll need to work late or even the weekend - Mostly a 40~45 hours/week job. Very rarely will it be exactly 40 hours, and during busy season it will go up to 55+ hours/week

Viewing 187 - 189 of 8,082 Reviews

Jobs at WTW

Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

WTW

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Faithful Employee Dumped Because Poor Management

Be Careful

Business Analyst II - Health

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