Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,907 reviews left anonymously by employees. This rating has been stable over the past 12 months. 76% of employees would recommend working at WTW to a friend and 69% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Great people and very knowledgeable" ((in 761 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 494 reviews)); "the benefits are good and you have options to pick from" ((in 477 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 375 reviews)); "Great teams to work with and seniors are very transparent." ((in 195 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 302 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 253 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 162 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 125 reviews)); "Bad manager for my case only." ((in 121 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,082 total reviews)

Carl Hess

83% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Senior management

WTW has an employee rating of 3.9 out of 5 stars, based on 8,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jul 10, 2017

Nepotism Reigns

Analyst

Recommend

CEO approval

Business Outlook

Pros

Amazing tools available to help customers. The programmers and web developers have created an amazingly symbiotic system to make the job easier.

Cons

All management is related. Its a Mormon thing. You can never crack the inner circle of management. Jobs are rarley advertised but just handed over to favorites. The company has been bought out by WTW but this division is treated like a piston in the engine of the Titanic..No one cares. High high staff turnover. No set criteria on firing people at end of season. Its all about who grovels the most to management.

4.0

May 22, 2017

Human Resources

Human resources

Recommend

CEO approval

Business Outlook

Pros

The WTW team puts their team members first, hosting various events to engage team members and assist in the work-life balance. Senior team members were supportive of staff growth and continued education.

Cons

Difficult to move around within the Company, despite the various champions for continued success. As WTW moves to new processes, there is continued resistance from some internal teams/managers, making getting on-board with changes difficult.

1.0

Apr 28, 2017

Ridiculous workload and lack of employee appreciation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cannot think of one thing.

Cons

You will have no work/life balance working here. One of the Middle Market Client Advocate 's is VERY impolite and selfish. Many of the Sr. Brokers only care about themselves. Be very weary of working here! Worst mistake of my life. I was there for many years and finally chose to leave. I finally have my life back, now working in an Agency that respects their employees' as well as the importance of a work/life balance.

Viewing 199 - 201 of 8,082 Reviews

Jobs at WTW

Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) | 2026

Bilingual Benefits Customer Service Representative-Spanish or French – Bilingual Seasonal Colleague (Minneapolis) | 2026

WTW

WTW reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nepotism Reigns

Human Resources

Ridiculous workload and lack of employee appreciation

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