Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,908 reviews left anonymously by employees. This rating has been stable over the past 12 months. 76% of employees would recommend working at WTW to a friend and 69% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at WTW?

76% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (405) , Actuarial Analyst (276) , Senior Associate (235) , Consultant (197) , Director (195) , Associate (182) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (131) , Senior Analyst (131) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"Very organized and many great people" ((in 775 reviews)); "Health benefits is good allows employer unlimited reimbursements for employees and dependents" ((in 501 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 485 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 371 reviews)); "The pay was good and the job was easy" ((in 298 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 299 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 249 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 159 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 136 reviews)); "Bad manager for my case only." ((in 121 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What are the top reviewed WTW locations?

New York , Richardson , Chicago , Philadelphia , Dallas , Atlanta , Denver , Minneapolis , Boston , South Jordan , Pittsburgh , Nashville , San Diego , Tempe , Los Angeles , Houston , Tampa , San Francisco , Arlington , Mount Laurel , Salt Lake City , Bloomington , Southfield , Washington , Stamford , Buffalo , Seattle , Charlotte , Detroit , Hartford

WTW reviews

3.9

76% would recommend to a friend

(8,083 total reviews)

Carl Hess

83% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

WTW has an employee rating of 3.9 out of 5 stars, based on 8,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

2.0

Oct 5, 2013

Very poor treatment of employees.

Human resources advisor

Recommend

CEO approval

Business Outlook

Pros

Well known company with numerous locations across the globe.

Cons

No opportunities for advancements and the company views their employees as disposable and do not appreciate their employees desire to grow. No help from the company to attain any educational goals. Company only appreciates associates in sales roles.

1.0

Aug 13, 2013

Toxic Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people were wonderful to work with. All types of backgrounds and personalities made it very enjoyable and diversified.

Cons

Management and Executives don't care about their employees at all. Unfortunately, too many potential internal employees are overlooked for positions. Eventually the good employees either leave or get canned.

3.0

Jul 20, 2013

Great Company with potential for outstanding growth, but hiring practices can be perceived as unethical.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extend Health provides a services that companies are looking for. Their service assists companies to reduce their risk and their bottom line of providing group insurance to their aging retirees. It's a great concept, and many more companies are coming on board to this concept. Competition is becoming more prevalent, so we must provide the best management and supervisory teams available. I initially loved the idea of Extend Health as compassion and unsurpassed customer service was a priority with EH. Change is great and it needs to happen in order for a company to grow and meet the upcoming needs or our clients, retirees, our company vision and retention of our client base. It is important, however, to keep in mind our one of our initial goals; Compassion and unsurpassed Customer Service. It is my hope is that with this change in company ownership and name that this piece isn't lost during the transition.

Cons

In the past year mid level positions have been filled by talented outside friends of a top manager rather than being filled by those who have been with the company through the many transitions, who have the talent and the knowledge of the industry. Hiring friends without the background in the industry can leave a drought in the necessary knowledge required for our business to grow and not continue to make the same mistakes made in prior years. Supervisors need to have the answers for their team. They need to work with other departments to ensure they are advising their team of the correct information. While hiring through referrals may be more efficient, it’s not necessarily the best for business or current employee morale.

Viewing 235 - 237 of 8,083 Reviews

Jobs at WTW

Customer Service Representative (Seasonal - Remote)

Minneapolis-Saint Paul

Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) | 2026

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Bilingual Benefits Customer Service Representative – Bilingual Seasonal Colleague (Mt. Laurel) | 2026

WTW

WTW reviews

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Reviews by job title

Very poor treatment of employees.

Toxic Environment

Great Company with potential for outstanding growth, but hiring practices can be perceived as unethical.

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