Is WaFd Bank a good company to work for?

WaFd Bank has an overall rating of 3.2 out of 5, based on over 658 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at WaFd Bank to a friend and 41% have a positive outlook for the business. The best reviews about WaFd Bank have been left by employees working as Manager , Branch Manager and Customer Service Representative (CSR) .

Does WaFd Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, WaFd Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at WaFd Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at WaFd Bank?

49% of WaFd Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WaFd Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at WaFd Bank?

Personal Banker (78) , Customer Service Representative (50) , Branch Manager (37) , Customer Service Representative (CSR) (16) , Customer Service Supervisor (14) , Bank Teller (13) , Manager (11) , CSS (8) , Customer Service Representative II (8) , Anonymous (7) , Director of Service (7) , Mortgage Loan Processor (7) , Assistant Manager (6) , Credit Analyst (6) , Analyst (5)

What are the pros of working at WaFd Bank according to real employee reviews?

"Great Benefits !!! !!!! !!" ((in 69 reviews)); "The people at the branch level were great to work with but everyone was looking for new jobs all the time." ((in 46 reviews)); "Work life balance is great as we are closed weekends." ((in 20 reviews)); "Coworkers are great!" ((in 15 reviews)); "CEO in Seattle and the President of the Texas Region is Awesome." ((in 14 reviews))

What are the cons of working at WaFd Bank according to real employee reviews?

"low pay and no room to grow" ((in 94 reviews)); "Poor management" ((in 29 reviews)); "There is no training whatever and if you need help you're told to "just call and ask Seattle"." ((in 23 reviews)); "Managers have to spend time they do not have to bring these individuals up to speed." ((in 20 reviews)); "No bonus for all the hard working corporate employees while essential employees got 25% more pay for over a month due to the virus." ((in 16 reviews))

What are employees saying about WaFd Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WaFd Bank layoffs and their outlook for job security at WaFd Bank in 2026.

What are the top reviewed WaFd Bank locations?

Seattle , Boise , Dallas , Portland , Salt Lake City , Phoenix , Tucson , Everett , Albuquerque , Scottsdale , Spokane , Medford , Eugene , Idaho Falls , Benson , Las Vegas , Bellingham , Bellevue , Bothell , Tacoma , Bend , Grants Pass , Klamath Falls , Salem , Nampa , Plano , Federal Way , Lakewood , Monroe , Stanwood

WaFd Bank reviews

3.2

49% would recommend to a friend

(296 total reviews)

Brent Beardall

63% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Oct 29, 2020

Lots of perks, great place to work!

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Insurance is amazing. Great paid time off and sick time. CEO is the bomb. Lots of perks to working here that shows the company cares.

Cons

Wish pay was higher, even if it meant to sacrifice other things such as stock options, and decreased 401k contributions

WaFd Bank Response

5y

Thank you for your post, it is great to see your comments. I will correct you and say the CEO is not the BOMB but rather the luckiest guy around. We have a great team and are just scratching the surface of what we can do for our clients. #Gladtobe@WaFdBank

2.0

Oct 20, 2020

Don't Work Here

Personal banker ii

Recommend

CEO approval

Business Outlook

Pros

Pros: they woo you in with promises of bonuses that likely never happen, the office politics are off the chart, you get promoted if you are "popular" as many others on this site have said - the system is closely monitored and controlled (as it should be) but at times to the detriment of employees.

Cons

Work environment with upper management is absolutely horrid. They have all the buzz words and none of the action to support it. They truly don't care.

WaFd Bank Response

5y

I am sorry to hear of your experience. We just paid out the highest bonuses ever for our retail bank and that was because of the incredible hard work of our teams during this pandemic and the growth in both loans and deposits. I wish you the best going forward.

3.0

Oct 13, 2020

I Love the Culture

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Working for WaFd has been incredible. Management is more than willing to help you grow and never holds you back when your ambitions reach past your position. Retail Bonus structure is enticing. It does steer us to work harder and smarter for the bank and they rightfully reward us when the work is done - for bonuses that is. I am rarely talked down to, even as a retail employee. Whether I speak with VP's, Branch Support, etc..., it doesn't matter. I, for the most part, am treated with respect and am more than willing to give it back.

Cons

Oh my gosh the base pay is atrocious. Moving from Teller to Personal Banker increased my responsibilities 10 fold, yet my pay is only slightly above a Fast Food worker. If they raised their base pay, which I know they can afford from looking at WaFd's financial statements, I would recommend our bank to anyone. When employees are productive, efficient, and add incredible value to their company, the pay should reflect that. There SHOULD NOT be a fight to get pay increased more than a few %. Our dividends are high, it feels like they are appealing to the Shareholders rather than the employees who are doing their best.

WaFd Bank Response

5y

Thank you for your post. We have made significant strides in raising base pay but there is clearly more work to be done as basic costs of living (like rent) continue to increase. We try to strike the balance between the needs of our employees, customers and shareholders - all are important.

Viewing 133 - 135 of 296 Reviews

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Lots of perks, great place to work!

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