Waffle House reviews

3.4

55% would recommend to a friend

(4,103 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, coworkers and bosses are usually awesome to work with

Cons

Working holidays, slow days feel like a waste of time

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Waffle House Response
1y
Thank you for sharing your feedback and for being a valued part of the Waffle House team. We’re glad to hear that you appreciate the flexibility of the schedule and enjoy working with your coworkers and management team. We understand that working holidays and experiencing slow days can be challenging. As a service-focused business, we aim to balance customer needs with team member satisfaction, and we’re always exploring ways to improve this balance. Thank you for your hard work and dedication to serving our customers. We value everything you do to make Waffle House a great place for both our customers and your fellow team members!
1.0
Nov 18, 2024

Ccok for customer

Recommend
CEO approval
Business Outlook

Pros

Weekly pay is the only pro

Cons

Everything else is a con

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Waffle House Response
1y
Thank you for sharing your feedback with us. Your feedback is important, and we’d like to better understand the challenges you’ve encountered. Our goal is to create a supportive and rewarding environment for all team members, and we’re always looking for ways to improve. We encourage you to share more specific details or suggestions with us directly at https://www.wafflehouse.com/contact, so we can address your concerns and work toward a better experience for you and your fellow team members. Thank you for your hard work and dedication to serving our customers!
1.0
Nov 18, 2024

Good ole boys club

Recommend
CEO approval
Business Outlook

Pros

Some of the employees and customers are wonderful.

Cons

A guy that's been with the company less than a year and still doesn't know anything about the company, but lives next door to the AVP gets promoted over women, some of whom om have degrees and have 20 years experience. You work 6 days, then off 2. When you're on your 6 day rotation, you are expected to be available to 24/7. Even for the silliest of things. You have to call and get sales at 9 pm and report them. Oh and cover shifts at 9 pm when people don't show up. There is no work life balance. This place dictates your entire life. You have children w jobs as employees, not adults with careers. Just horrible.

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Waffle House Response
1y
Thank you for taking the time to share your experience with us. We appreciate your dedication and the years you spent contributing to Waffle House. Your feedback about unfair promotions is concerning. We are committed to fostering a workplace culture where advancement is based on merit, fairness, and equal opportunity for all team members. We'd appreciate if you could leave more detailed feedback at https://www.wafflehouse.com/contact so we may address this appropriately. Regarding work-life balance, we understand the demands of restaurant management can be challenging. We are continually exploring ways to better support our team members while maintaining the high standards our customers expect. Thank you again for your contributions to Waffle House. We wish you the best in your future endeavors.
Viewing 346 - 348 of 4,103 Reviews

Glassdoor has 4,229 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.