Waffle House reviews

3.4

55% would recommend to a friend

(4,103 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

It was a good experience

Cons

A lot of customers and traffic

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Waffle House Response
1y
Thank you for sharing your experience! We're glad to hear you found your time with us to be a positive experience. Thank you for being a valuable part of the Waffle House team, and we wish you the best in your future endeavors!
3.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers became family to me, as well as some of the regulars. As tips are based on performance, and you do keep all of them, it is possible to make a very nice living wage. But that can also depend on how busy your store is.

Cons

The “first shift serving crew” at the store I worked at, would bully new people off of the shift- as 30-70 year old women. Management didn’t do anything about it & some were a part of it at times. I also dealt with A LOT of extremely inappropriate comments from men on night shift, and management would mostly act like that didn’t concern them. This is how they handled a lot of workplace issues. I also had one of the district managers share my personal information when I left, and that was only one of many extremely unprofessional & unpleasant encounters with said manager.

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Waffle House Response
1y
Thank you for taking the time to share your experience. We're glad to hear that you built meaningful relationships with some of your coworkers and regular guests, and we appreciate the hard work and dedication you brought to your role. We’re deeply sorry to learn about the challenges you faced during your time with us. The issues you described, such as workplace bullying, inappropriate behavior, and concerns about professionalism, are completely unacceptable and do not reflect the values we strive to uphold at Waffle House. If able, please provide more detail about your experiences at https://www.wafflehouse.com/contact. Your feedback is taken very seriously, and we will review it internally to ensure these concerns are addressed and prevented in the future. Creating a respectful, safe, and supportive environment for all team members is our priority, and we’re committed to making improvements where they’re needed. Thank you for bringing this to our attention and wish you the best in your future endeavors.
1.0
Nov 14, 2024

Cook

Recommend
CEO approval
Business Outlook

Pros

Good food and stuff like that

Cons

Cant sit down at all

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Waffle House Response
1y
Thank you for sharing your experience. We're glad you enjoy the good food and the environment we work to create every day. We understand that the nature of the job, including staying on your feet for long periods, can be challenging. Your feedback is important to us, and we’re always looking for ways to support our team members while maintaining the level of service our customers expect. Thank you for your hard work and dedication under the yellow sign.
Viewing 349 - 351 of 4,103 Reviews

Glassdoor has 4,229 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.