Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

- 24 days paid vacation per year, as long as you're okay with working the other 341.

Cons

- Only one manager per store. No assistant or co manager for a 24-hr business. - On call 24/7. - IMPOSSIBLE to keep employees. You will go through 45+ people a year. If someone doesn't show up, You're expected to work their shift to cover it . - No help for upper management. - NO HOLIDAYS OFF...if you're married, prepare to get a divorce. - 6 on, 2 off schedule. Unless there is something going on, then they will take your days off from you and not replace them. - Pay is awful vs the amount of hours you will work each week (65+) - You're expected to do your own maintenance in the restaurant as there is ONE maintenance man for every area which consist of 25+ restaurants. - Turnover rate is EXTREMELY HIGH. - Bonus structure changes every year, and not for the good. - You're expected to pick up employees and transport them to work if they don't have a ride. You have to cover the cost of gas yourself. - Some people are brought in as potential district managers if they "tested well" during the interview process, and will be moved up in 6 months even if you outperform them on a weekly basis. - You have to return to the restaurant every night for shift change. - No 401K, only stock options. - Medical insurance cost is absurd. Was $364 for 2 people. My wife pays $400 for 5 people at (she doesn't work for Waffle House of course). Can't think of any more at the moment. Its an awful job overall.

1.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

I literally cannot think of one positive thing that I experienced while working with this company. It was just that bad.

Cons

Constantly working over 16 hours a day. Unit managers are required to be at the job for 6:30 AM. Many days you don't get off until after 4. As a unit manager, you are required to return to your store EVERY FRIDAY, SATURDAY, AND SUNDAY at 8pm for drawer change. Many times I did not get home from drawer change until 10pm. HR constantly hires cook and servers who are not competent. When the store is not fully staffed, guess who is required to fill in. The unit manager. NO FAMILY TIME, EVER. On top of this, I was promised quiet a larger sum of money when I first started. When I brought this to the attention of my District Manager, him and the Division Manager continued on with their empty claims to pay me more. When you factor in the amount of hours I was actually there, I was getting paid less than $10 an hour, and I have a bachelors degree. Another terrible con, this company is YEARS behind technology wise. This made simple tasks that should have taken 30 minutes or so require nearly triple the amount of time.

Viewing 3778 - 3780 of 4,106 Reviews

Glassdoor has 4,232 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.