Waffle House reviews

3.4

57% would recommend to a friend

(4,105 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The restaurant is overal okay they have Good managers and hours steady schedules and great and loyal customers that you can really enjoy when they come in.

Cons

Bad service from wait staff they have attitudes and they hardly ever get orders correct they argue with each other and customers very unprofessional

3.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Second and third shift is nice because there is minimal management drama.

Cons

Drama Drama Drama; conflicting management styles; selective enforcement of policies and rules; the manager wants it one way, district another, vp another, and then there is the "official waffle house" way; slow to modernize and adapt leading to theft, labor, and product loss; they also get away with not having dishwashers and cleaning staff by calling their servers salespersons instead, so on top of traditional sidework they are responsible for cleaning all dishes, cleaning windows inside and out, cleaning bathrooms, cleaning the ceiling tiles, floors, etc

2.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is above average. The opportunity to start at the bottom & work your way to the top. Very strong stock program Growth at a consistent rate Strong training programs for all levels Ownership in your stores & the company stock Paid expenses (gas, oil, car maint, meals) Paid vacation Health Insurance Fun atmosphere in the Waffle House at times

Cons

The leaders of the company say one thing but do another. Very little family time You will get blamed for everything & rarely told your work is very self-sufficient, Your restaurant will still be dirty after you cleaned it because the buildings are 30+yrs old and falling apart. 15-18hr days are not uncommon; 70+ hour weeks are normal. Be prepared for 24-36hr days also when someone calls out on 3rd and you are still expected to show up in the a.m. Company has a no alcohol policy; Since you will never see your friends you can also forget about having a beer with your team. You will work all holidays & possibly valentines day (morning & evenings on holidays). Once you become a division manager no one cares about you You will get sales & staffing 3 times a day. This will interrupt your family plans & time Friday and Saturday night you have to go back into work and possibly every night if you have a tough unit. No sick pay They always talk about how great they are compared to everyone else but for some reason they can't seem to hire enough management to staff the stores...in other words it must not be so great after all

Viewing 3814 - 3816 of 4,105 Reviews

Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.