Waffle House reviews

3.4

55% would recommend to a friend

(4,105 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice establishment with kind coworkers.

Cons

Not the best pay available.

avatar
Waffle House Response
1y
Thank you for your feedback. Your input is valuable as we continue to look for ways to enhance the experience and support we provide to our team members. Thank you again for sharing your thoughts, and we look forward to your continued contributions.
1.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Customer base can be pleasant Easy to get hours Not difficult once you get the hang of it

Cons

Management plays favorites Don’t expect them to have your back in any situation. If you want a situation handled you have to call the employee hotline or go above heads. Certain employees will treat you badly in front of customers and nothing will be handled. Serving is dead-end, you won’t move up unless you start cooking.

avatar
Waffle House Response
1y
Thank you for taking the time to share your experience with us. We’re concerned to hear about the issues you raised regarding favoritism and support from management. Every team member deserves a fair and supportive work environment, and we strive to create a culture where all employees feel valued and heard. Please leave additional details at https://www.wafflehouse.com/contact so we may investigate this issue further. Thank you for your contributions during your time at Waffle House. Your feedback is very important to us, and we’ll take it into account as we work to improve. We wish you all the best in your future endeavors.
5.0
Oct 20, 2024

Waffle House

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Ability to pick up shifts at other locations Opportunities to advance Offer benefits Will hire convicted felons

Cons

The best shifts are generally taken by long term employees with tenure There is a disconnect between store managers and higher ups, schedule confusion.

avatar
Waffle House Response
1y
Thank you for sharing your great review! We're glad to hear that you valued the flexibility, advancement opportunities, and benefits we offer. Supporting team members in their goals is very important to us. We also appreciate your feedback about shift availability and communication. Ensuring clarity and alignment between managers is something we continually work on, and we’ll take your feedback into account as we make improvements. Thank you again for your contributions. We wish you all the best in your future endeavors.
Viewing 385 - 387 of 4,105 Reviews

Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.