Waffle House reviews

3.4

55% would recommend to a friend

(4,105 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Sep 25, 2024

Great Job

Recommend
CEO approval
Business Outlook

Pros

Great community, customers are kind and tip well usually, the hourly pay sucks but the positivity from the managers is worth it.

Cons

Low hourly pay, low benefits, customers can be aggressive.

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Waffle House Response
1y
Thank you for sharing your experience with us. We’re thrilled to hear that you appreciate the supportive community and enjoy interacting with our customers at Waffle House. We understand that competitive compensation is important, and we are actively working on ways to enhance our offerings for our team members. As for dealing with challenging customer interactions, we’re committed to equipping our staff with the resources and support they need to handle those situations effectively. Your feedback is invaluable, and we encourage you to share any specific suggestions you may have at https://www.wafflehouse.com/contact. Thank you for being an essential part of our team!
4.0
Sep 25, 2024

Not sure yet

Recommend
CEO approval
Business Outlook

Pros

The pay offer is good

Cons

Long days, managers are required to work long hours and still required to return to work every Friday and Saturday evening for drawer change. This is an inefficient and intrusive practice that interferes between the work life balance.

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Waffle House Response
1y
Thank you for your feedback regarding your experience as a Manager Trainee at Waffle House. We understand that the demands of long hours can be challenging, especially when it comes to work-life balance. Your insights about the drawer change process are valuable, and we will take them into consideration as we explore ways to improve our operations and support our team members better. We’re committed to fostering a positive work environment, and your input plays a vital role in that process. Thank you for being a part of the Waffle House family!
Viewing 415 - 417 of 4,105 Reviews

Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.