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      Waffle House

      Engaged Employer

      Waffle House reviews

      3.4

      55% would recommend to a friend

      (4,105 total reviews)

      Walt Ehmer

      75% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      4K reviews
      3.0
      Sep 16, 2024

      Poor Man9

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job and customers. Money is good

      Cons

      Manager is rude to associates. He picks his favorite associate and gives them preferential treatment. He frantranises with said employees after hours. He changes time clocked out because he won't pay for servers to do tickets. He has cursed me in front of customers and degraded me in front of customers. I'm afraid to go to corporate because he will retaliate by cutting hours. He says first shift is tired so he doesn't make them do side work. He recently fired a second shift grill op because he spoke up about having to do first shifts side work. He cursed grill op in front of customers, then lied to upper management about grill op. Grill op only said don't speak to me like that, you can talk to me in private but you will not curse me. If we have to stay later than 9 pm he will change our time. We are the one of the highest ADA. But he says we need to do our tickets on our time not Waffle Houses. Also and associate shouldn't have their child strapped to their back working on the floor.

      avatar
      Waffle House Response
      1y
      Thank you for your honest feedback. We’re truly sorry to hear about your experience and the challenges you've faced in your role. It’s encouraging to know that you love your job and your customers, but we understand that a supportive and respectful work environment is essential for everyone. We take your concerns regarding management behavior and favoritism seriously. We want all employees to feel safe and respected at work, and it’s troubling to hear that this has not been your experience. If you feel comfortable, please consider reaching out to us directly at https://www.wafflehouse.com/contact so we can address your concerns more effectively. We appreciate your commitment to Waffle House, and your feedback is vital as we work to create a positive culture for all employees. Thank you for bringing this to our attention, and we hope to see improvements in the future.
      5.0
      Sep 16, 2024

      We're a team!

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you on your schedule. You can progressively move up in this company.

      Cons

      Waffle House is always open. Third shift is 10 hours while the other shifts are 7 hour shifts. Night shift is hard on an individual if you cannot figure a routine out.

      avatar
      Waffle House Response
      1y
      Thank you for sharing your experience! We’re thrilled to hear that you appreciate the flexibility in scheduling and the opportunities for advancement at Waffle House. It’s great to have dedicated team members like you who recognize the potential for growth within the company. We also understand that working third shift can be challenging, and we’re committed to supporting our employees in finding a routine that works for them. Your feedback about the importance of manager support is invaluable. We’re glad to hear that your Unit Manager embodies those qualities, and we’ll continue to emphasize the importance of respectful and engaged management across all locations. Thank you for being a part of our team! Your insights help us create a better work environment for everyone.
      2.0
      Sep 16, 2024

      I am so disappointed in job now vs 25 yes ago

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting new people and new friends

      Cons

      This box isn't big enough. 1. Service training is a disgrace 2.There is no pride in a job well done and no acknowledgement of it from any managerial staff up to and including regional staff. 4.There is no loyalty of management to create teamwork. I used to be proud to be Waffle House but the standards are so low, as long as body on shift so mgr doesn't have to cover, if you are breathing-- you are hired.j5

      avatar
      Waffle House Response
      1y
      Thank you for your candid feedback. We genuinely appreciate your commitment to Waffle House over the years and your willingness to share your experiences. Your comments about teamwork and recognition are important, and we recognize that fostering a positive work environment is essential for everyone. We’ll be sharing your feedback with our management team to address these issues and explore ways to better support and appreciate our dedicated staff. We take your concerns seriously and are committed to improving our training programs to ensure that all employees feel equipped and valued in their roles. Thank you again for your insights and dedication over the years. Your voice is vital in helping us improve.
      Viewing 430 - 432 of 4,105 Reviews
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      ReviewsWaffle House reviews

      Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.