Waffle House reviews

3.4

55% would recommend to a friend

(4,105 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is good for cooks after a while. Easy to move up because of high turn over. If your shift does a lot of sales you get a cook bonus. You get 2 PTO bonuses a year along with a nice Christmas bonus.

Cons

Sometimes dangerous work environment due to customers. Have been harassed and had dishes thrown at me. Carry pepper spray very visible. Management can be very! Disorganized and irritating

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Waffle House Response
1y
Thank you for taking the time to share your insights. We’re glad to hear that you find the pay and advancement opportunities favorable. However, we're concerned to hear about the safety issues and disorganization you've experienced. Your safety and well-being are crucial, and we take such reports very seriously. To provide further details, please let us know at https://www.wafflehouse.com/contact. Thank you for your dedication and hard work! Your input is essential to helping us improve.
2.0
Aug 26, 2024

You get what you get.

Recommend
CEO approval
Business Outlook

Pros

Interacting and getting to know some of the customers. It can be cool sometimes.

Cons

Also have to deal with a lot tacky and sometimes aggressive customers. Staffing and mangers can be very messy. Some managers do not care about your safety. Tips isn't completely good. Very rare days. Not all employees are cleaning and help each other out. Soms management pick and choose certain people to pick on when they want things done, but not everyone (Favorites).

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Waffle House Response
1y
Thank you for sharing your feedback and taking the time to review your experience with us. Ensuring the safety and well-being of our team is a top priority. We are committed to creating a supportive work environment as we want every team member to feel respected and supported, and we are dedicated to addressing the concerns you’ve brought forward. If you'd like to provide more details, please visit https://www.wafflehouse.com/contact. Thank you again for your review. Your suggestions are appreciated, and we will use them to guide our efforts in making necessary improvements.
3.0
Aug 24, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good and very flexible. Nice people

Cons

Customers could be very rude

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Waffle House Response
1y
Thank you for your review. We’re pleased to hear that you found the job flexible and enjoyed working with your colleagues. We understand that dealing with difficult customers can be challenging, and we appreciate your patience and dedication. Thank you again for your contributions and commitment to our team!
Viewing 451 - 453 of 4,105 Reviews

Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.