Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,229 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 55% of employees would recommend working at Waffle House to a friend and 57% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Waffle House?

55% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (389) , Server/Waiter (284) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (134) , Waitress (122) , Cook (98) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (53)

What are the pros of working at Waffle House according to real employee reviews?

"You can make good money through the tips and it becomes easier the longer you work and learn" ((in 265 reviews)); "pay is ok and people are great" ((in 163 reviews)); "Free food and quite on slow days" ((in 102 reviews)); "Benefits are great." ((in 92 reviews)); "so is the people watching and my coworkers are great" ((in 65 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 245 reviews)); "Long hours and physically demanding" ((in 173 reviews)); "Manager could be an annoyance some of the time as she was rude" ((in 120 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 96 reviews)); "Horrible Upper management in my district" ((in 81 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Savannah , Columbus , Charleston , Marietta , Columbus , Saint Louis , Fayetteville

Waffle House reviews

3.4

55% would recommend to a friend

(4,103 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,103 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews

2.0

Jul 3, 2024

Unit Manager What I've seen after working in Restaurants for 10 years

Unit manager

Recommend

CEO approval

Business Outlook

Pros

The pay is very good for the role itself, with a decent volume store, a Bachelor's degree (higher bonus with four year degree) , and the yearly stock option awards you're very close to the six figure range. 3 paid 10 day vacations per year. Stock ownership and automatic stock option awards when checking into a store and at continuous service career milestones for $17,000 and $5000. Easy cooking job if you have prior restaurant COOKING experience. Fairly easy to get promoted as long as you are competent and have patience with your associates, most promotions occur within 1-2 years and put your salary into the 90k-115k range. Two month's worth of paid training before running your store.

Cons

You will work every holiday (Christmas, Easter, Thanksgiving). You are on call 24/7 for six of the eight days during your eight day workweek, expect calls at 1 am when you have to be back at the store for 6:30am. Expect to average anywhere from 60-75 hours per your 8 day work week. My previous two weeks before posting this I worked 78 hours and 67 hours. To make the higher end on the salary range you will have to run a busier store, which is an immense challenge without line cook experience, as you will spend 75% of your day cooking. The amount of support you will have covering shifts completely depends on your management team and your staff, if you cannot cover an overnight shift because an associate called out you are expected to work the shift even if that means you work 20 of the 24 hours that day. Starting pay for 90% of your potential cooks is $12.75 unless they have prior Waffle House experience (not Restaurant experience).

Waffle House Response

1y

Thank you for taking the time to share your detailed feedback about your experience working at Waffle House. We appreciate your insights into the benefits and challenges you encountered during your time with us. We understand and acknowledge the challenges you highlighted, particularly regarding the demanding work schedule, including holidays and on-call responsibilities. Your feedback about staffing challenges and the expectations placed on managers during critical situations is valuable to us. We continuously evaluate our support systems and operational procedures to ensure our teams have the resources they need to succeed. Your comments will be taken into consideration as we strive to improve the overall employee experience at Waffle House. We wish you the best of luck in your future endeavors.

3.0

Jun 30, 2024

Day to Day

Operations manager

Recommend

CEO approval

Business Outlook

Pros

stock option is great there.

Cons

The staff turnover is bad,

Waffle House Response

1y

Thank you for sharing your insights about your experience. Your feedback is valuable as we strive to enhance our operations and support our team members. Maintaining a stable and dedicated team is crucial, and we are actively working on strategies to optimize our workflows to ensure managers can effectively oversee and enhance restaurant operations. Thank you for your dedication to Waffle House!

3.0

Jun 25, 2024

Not amazing

Manager

Recommend

CEO approval

Business Outlook

Pros

Odd satisfaction for back breaking work.

Cons

The people. The people are out to get you.

Viewing 160 - 162 of 4,103 Reviews

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Jobs at Waffle House

Server / Wait Staff

Atlanta, GA

View job

Night Shift Server / Wait Staff

Waffle House

Waffle House reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unit Manager What I've seen after working in Restaurants for 10 years

Day to Day

Not amazing

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Jobs at Waffle House