Waffle House reviews

3.4

55% would recommend to a friend

(4,103 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

People! If you have good upper management they are supportive and will help you. You learn a lot about running a business. There is room to move up and the higher you go the better the pay.

Cons

You are in charge of working any shift you cannot find coverage for. Your employees aren't always the best people depending on your area. You're not off on your days off because staff will still call you. It's all about numbers. You are the only manager for the 24 hour business so everything is on you when it comes to fixing your numbers.

avatar
Waffle House Response
1y
Thank you for sharing your detailed feedback. We're glad to hear that you've had positive experiences with supportive upper management and opportunities for growth within the company! We acknowledge the challenges you've highlighted. Managing shift coverage and dealing with staff issues, especially in a 24-hour business, can be demanding. We are continuously working on our hiring processes and training programs to ensure we have a well-prepared and motivated team. Thank you again for your insights! We appreciate your dedication and commitment to the success of our business.
1.0
Jun 9, 2024

Other options

Recommend
CEO approval
Business Outlook

Pros

The hours are pretty flexible

Cons

It's ok as long as they're the ones asking you for a favor. The moment you need one suddenly you're not a team player.

4.0
May 28, 2024

Hot Food Fast

Recommend
CEO approval
Business Outlook

Pros

Working for this company has brought insight to the meaning of family cultures. The team I am currently serving cares about employees and customers, equally.

Cons

Since the business is 24/7, when employees call out or just quit the manager is the one who must cover all gaps.

Viewing 163 - 165 of 4,103 Reviews

Glassdoor has 4,229 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.