Waffle House reviews

3.4

55% would recommend to a friend

(4,100 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job to have really

Cons

You can work there for 10 years and something that happened on your record and somebody can look you up see something that happened not listen to anything and call security to have you fired instead of just telling you even though you've never caused a problem you've done your job you've done everything you're supposed to do

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Waffle House Response
11mo
Thank you for your feedback. We’re sorry to hear about what you shared about how your departure was handled. We encourage you to reach out through our confidential contact form at wafflehouse.com/contact so we can better understand what happened. We appreciate the time you spent with us and your commitment to doing the job well.
3.0
Jul 11, 2025

Eh

Recommend
CEO approval
Business Outlook

Pros

Depending on which shift you get put on, you'll get damn good experience on how to handle a high stress and fast paced work environment. What you learn here in terms of time management and hospitality will prepare you for pretty much any other serving job and then some.

Cons

The policies are ancient and there's been a recent problem with purposfully understaffing company-wide. Morning shift feels like just one customer with too many alterations can absolutely derail the entire operation because of the archeic and sometimes inefficient calling system. You are not signing up for just one job. You are a server, busser, dishwasher and janitor all at the same time while still serving customers (you get compensated very little in pay for this, despite what they will try to tell you when you apply). Your manager and coworkers will make or break this job for you. Management is corperate as expected, they aren't really allowed to be rude to you directly but will annoyingly insist that their servers need to "work harder" no matter how out of hand the problems are. You will get weirdos both as customers and as coworkers. Brace yourself for some weird stuff if you're a young woman because this place has no standards for who they take in and hire especially on night shift. Bottom line, this isn't a place to work at for anything more than experience to move on up to somewhere you'll get better compensation.

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Waffle House Response
11mo
Thank you for sharing your honest experience. We’re glad to hear that your time at Waffle House gave you valuable experience in time management, hospitality, and working in a high-paced environment. That said, we also hear your concerns. We know the job can be demanding. We recognize that clear expectations are essential to keeping great people, and we’re committed to continued improvement. Staffing decisions, scheduling, and shift flow are areas we continue to evaluate to better meet the needs of both Customers and team members. We appreciate your feedback and your honesty. We wish you all the best in your future endeavors.
2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Tips Meals Good management

Cons

Bad pay Not good for a first job Or if you have no experience serving

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Waffle House Response
11mo
Thank you for your feedback. We’re glad to hear you appreciated the flexible scheduling, meals, tips, and strong management. We understand that serving can be challenging, especially for those without prior experience. While tips can offer strong earning potential, we also recognize that the learning curve can be steep. Our goal is to provide training and support to help new Associates build confidence and succeed, regardless of experience level. Thank you again for your time with us, and we wish you the best in your future opportunities.
Viewing 175 - 177 of 4,100 Reviews

Glassdoor has 4,226 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.