Waffle House reviews

3.4

55% would recommend to a friend

(4,099 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy money and good people interaction.

Cons

They will cut your hours when you need a certain amount to cover your insurance and could careless.

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Waffle House Response
11mo
Thank you for sharing your feedback and for your more than 10 years of service. We're glad to hear you enjoy the people you work with and the opportunity to earn and engage with others. We understand how important consistent hours are. We encourage you to speak directly with your Unit or Division Manager if this issue hasn’t already been addressed. If you'd prefer to speak with someone outside your immediate team, you can also reach out to us confidentially at wafflehouse.com/contact. Thank you again for your continued commitment and for helping make Waffle House a better work place.
5.0
Jul 5, 2025

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great food and great colleagues to work with

Cons

Worked many late night hours

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Waffle House Response
11mo
Thank you for sharing your experience. We’re glad to hear you're enjoying the food and the camaraderie with your colleagues! That strong team environment is something we’re especially proud of. We also appreciate your dedication to working those late-night shifts. Serving Customers during overnight hours is a key part of what keeps our restaurants running 24/7, and it takes real commitment. Your efforts don’t go unnoticed, and we’re grateful for everything you do. Thank you for being an important part of the team!
1.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The only good part of the job is having free food.

Cons

I have not met a more discriminatory group of people. Gossip is inevitable at every turn no matter where you go - if you have any type of physical or psychiatric disability do not work here because they have a problem with any mistakes and anything that slows you or them down. The worst of all is autism, I have witnessed every employee I've come across unapologetically bully every autistic person that has come through there. In addition to that, their pay is garbage and you will be doing work that isn't covered by server pay. A lot of it. From my experience, they also become extremely upset if you don't work full time. As a college student, I need a lot of time off to do homework and go to class but they question every day I have off as being unneeded or frivolous. I still worked only 1 day less than full-time, but management cut my hours down to 3 days less than full-time while keeping all of the bullies at seven days and I'm not exaggerating. All of the stereotypes are true. Everybody there is on some type of substance while at work. Everybody there gossips about everybody else. Their sanitation practices are horrendous. Management doesn't care about any of the problems presented to them. They will work you to the bone and leave you alone with all of the work they didn't do, both peers and managers. You could literally do nothing wrong and nothing different, but they will find some way to say that you have not done your job correctly. Stealing is also a huge problem. Worst of all, they literally do not ever give you a break - no lunch break, no 10 minute break, no bathroom break - you can only do any of those things in between times where your customers are fully taken care of. I cannot warn you away from this place enough.

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Waffle House Response
11mo
Thank you for sharing your honest experience. While we’re disappointed to hear that your time with Waffle House was so difficult, we’re grateful that you brought these concerns to our attention. We are committed to fostering an inclusive, respectful workplace for all Associates, including those with physical or mental disabilities. We also take concerns about workplace safety, cleanliness, and fair treatment seriously. We encourage you to contact us directly through wafflehouse.com/contact to share more details. We welcome the opportunity to listen, learn, and follow up. Your feedback will be shared with the appropriate internal teams so that we can continue to improve. Thank you again for your time with Waffle House, and we wish you the best in your future endeavors.
Viewing 178 - 180 of 4,099 Reviews

Glassdoor has 4,225 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.