Waffle House reviews

3.4

55% would recommend to a friend

(4,105 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Oct 23, 2020

Please reconsider

Recommend
CEO approval
Business Outlook

Pros

Most of my co workers felt the same as i did.

Cons

It seems that most of the ethical, hard working, dependable people are the ones taken for granted. They hire these too young, encourageable, often times lazy asf store managers who can't cook or maintain order in the establishment ,to operate unduly and unfairly in the work environment.Waffle house is not a place for lazy people..Teamwork makes the dream work..

2.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

- Comfortable uniform - Customer interactions can make your day

Cons

-Meal credit is taken out of pay, even if you don't eat. -New PTO system is terrible, especially for anyone who tends to pick up a lot of extra shifts - Pandemic was handled terribly. Pay cuts, one person shifts, and refusing to let stockholders sell when they needed the money most....

avatar
Waffle House Response
5y
Hi there, All stockholder sale requests have been honored and paid and will continue to be. Large requests had to be paid out more slowly than in pre-COVID times due to cash availability. Paid Time Off caps out at 60 hours currently but we aim to raise that cap over time. At 1 hour for every 30 hours worked, it takes a full year for someone working 35 hours every week to max out at 60 hours of PTO. Grill Operator pay was cut temporarily, but all rates have been restored to pre-COVID rates. Thank you for all your hard work!
3.0
Oct 21, 2020

Waffle House

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cash in hand at the end of each shift, weekly paycheck with guaranteed hourly minimum, free shift meal.

Cons

Outdated system of "calling in" orders and paper tickets leaves much to be desired; it's tough to get the hang of if you're used to a point-of-sale computer system for placing orders. Servers are also responsible for pricing every order and tabulating the tax and total for the handwritten tickets - a really unnecessary pain if you're busy.

Viewing 241 - 243 of 4,105 Reviews

Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.