Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,228 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 55% of employees would recommend working at Waffle House to a friend and 57% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Waffle House?

55% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (389) , Server/Waiter (284) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (134) , Waitress (122) , Cook (98) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (53)

What are the pros of working at Waffle House according to real employee reviews?

"You can make good money through the tips and it becomes easier the longer you work and learn" ((in 256 reviews)); "pay is ok and people are great" ((in 157 reviews)); "Free food and quite on slow days" ((in 104 reviews)); "Benefits are great." ((in 93 reviews)); "so is the people watching and my coworkers are great" ((in 64 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 240 reviews)); "Long hours and physically demanding" ((in 178 reviews)); "The managers have their picks of who they want to give hours to and the good shifts to." ((in 125 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 97 reviews)); "Horrible Upper management in my district" ((in 76 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Savannah , Columbus , Charleston , Marietta , Columbus , Saint Louis , Fayetteville

Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews

1.0

Feb 16, 2025

It's come to this

Line cook

Recommend

CEO approval

Business Outlook

Pros

I cannot find any pros to working at waffle house right now

Cons

Poor management, lazy employees, poor scheduling, heavy showing of favoritism, no consideration for senior employees and a severe, severe lack of discipline. I have worked for waffle House off and on since 2002. There is nothing I can't do on the line, in the ticket book or in the computer with my own management code and everything. I was hired as a full time employee and I haven't been scheduled for 35 hours consecutively in over a month with it ranging anywhere from 18 to 21 hours! Not even part time! With hours being given to a select few with less experience and less time working than me. They do not value seniority as I am having to pursue partial unemployment just to make the hours I was hired for.

Waffle House Response

1y

First and foremost, thank you for your incredible dedication and service to Waffle House over the years. We sincerely appreciate the hard work and experience you bring to our team. We are deeply sorry to hear that you feel undervalued and overlooked when it comes to scheduling and recognition. We never want any Associate to feel disregarded or unsupported. If you’d be willing to discuss this further, please reach out to us at https://www.wafflehouse.com/contact. Thank you again for everything you have contributed to Waffle House. We hope to address these concerns efficiently to improve your work experience.

5.0

Feb 14, 2025

Not a bad job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay varies each day, Customers are usually polite

Cons

Always short staffed, Overwhelming environment

Waffle House Response

1y

Thank you for your review and dedication to Waffle House over the past four years! We’re glad to hear that you’ve had positive experiences with our Customers and that you find the job rewarding. We understand that being short-staffed can make the job more challenging, and we truly appreciate your hard work in those situations. We are always working to improve staffing levels and create a more balanced work environment for our team members. Your feedback is valuable, and we appreciate your commitment to Waffle House. If there’s anything we can do to better support you, we encourage you to share your thoughts. Thanks again for all that you do!

3.0

Feb 12, 2025

Horrible management

Server

Recommend

CEO approval

Business Outlook

Pros

Great pay great customers free food

Cons

Horrible management toxic environment a lot of gossip

Waffle House Response

1y

Thank you for your feedback and dedication to Waffle House over the years. We strive to create a supportive and respectful environment for all our team members. We're deeply concerned to hear about your experience with management and workplace culture, and we take feedback like this seriously. If you’d like to share more details, please don’t hesitate to reach out at https://www.wafflehouse.com/contact. Your experience matters, and we want to make Waffle House a better place for all. We appreciate your advice to management and encourage open communication so we can improve together. We will continue working to ensure that every Associate feels valued and respected.

Viewing 286 - 288 of 4,102 Reviews

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Waffle House

Waffle House reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's come to this

Not a bad job

Horrible management

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