Waitrose reviews

3.8

67% would recommend to a friend

(8,743 total reviews)
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Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits A Bonus which is rare for the majority of companies Nice colleagues

Cons

All partners expected to 'manage' No appraisals No possibility of advancing

1.0
Jul 20, 2016

LEYLAND RDC

Recommend
CEO approval
Business Outlook

Pros

The time off (rest daysand holidays) I dont have one good thing to say about this awful place. Although the cleaners are very friendly.

Cons

Not sure there will be enough space to write everything. Unrealistic targets set by managers to try and get themselves to look good, then fiddle targets for their own needs. If you don't suck up to management then your the target of continued bullying and Harassment. Constant lies from management and get other managers to lie for them to cover up their incompetance. Health and saftey is a complete joke when an accident happens just watch all the managers scurrying around to cover it up. They only use CCTV evidence when it suits them if you asked to see certain camera footage they would either say camera not working or it doesn't cover that area. Managers stealing and getting admin to cover it up. Managers fighting at xmas party. Drug abuse is rife among the senior managers, Some managers like to surround themseles with the younger ones in their team, quite sick actually, then tell you its a young mans game. Don't be fooled by the partnership values they focus on at induction.

2.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent company benefits, a company I was proud to work for, colleagues largely supportive, co-operative and good at their job.

Cons

During 2013-4 the IT Department was eviscerated at the management level with about half the team taking voluntary or (mostly) forced redundancy following a restructure. You could argue (but should not assume) that's because they no longer had the appropriate skills, despite many of them having 20+ years service - however that would be a telling reflection of under-investment in their development over that time rather than any basic lack of competence. Or perhaps the changed expectations of them are wrong. Virtually all the affected staff who haven't taken early retirement have quickly found comparable jobs elsewhere. Staff were not given support to adapt to the new structure, it was considered easier to get rid of them - which is inconsistent with the caring image the company likes to project. And it's that hypocrisy that has hurt people the most.

Viewing 43 - 45 of 8,743 Reviews

Glassdoor has 9,106 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.