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      Waitrose

      Is this your company?

      Waitrose reviews

      3.8

      68% would recommend to a friend

      (8,760 total reviews)
      avatar

      Jason Tarry

      73% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.2

      Senior management

      3.1

      Career opportunities

      Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      5.0
      Sep 29, 2025

      A great working environment with a supportive network.

      Delivery driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides lots of support for all its employees such as clubs and societies, discounts and mentoring. They are very fair and open to all people.

      Cons

      There aren't many branches in the north of England.

      5.0
      Sep 29, 2025

      Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible and so friendly here

      Cons

      Always in a rush to get things done

      1.0
      Sep 28, 2025

      OK job - poor management

      Delivery driver & customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Active job with friendly colleagues. I can see how it would be a nice job once you've got the hang of it and like working independently. Loading up is a good workout and if you get out on time without any issues then it can be a genuinely pleasant job. Customers generally pretty friendly.

      Cons

      Little to no support from management, until you do something wrong. Genuine minor mistakes are met with the full force of corporate bureaucracy, instead of being headed off by proper training & support. Managers are either too busy or inexperienced (both?) to communicate properly and offer anything other than a "by numbers" approach. Even though John Lewis "partnership" talks the talk about being supportive and employee focused, the disciplinary procedure is bizarre - they make it seem like you're being listened to and treated fairly, but the outcome is pre determined. Whoever writes the HR procedures must be a big fan of Kafka!

      Viewing 454 - 456 of 8,760 Reviews
      Related searches: Waitrose jobs | Waitrose salaries | Waitrose benefits | Waitrose interviews
      ReviewsWaitrose reviews

      Glassdoor has 9,123 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.