Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1018 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Staff are friendly and professional" ((in 426 reviews)); "Colleagues were friendly and helpful" ((in 318 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,760 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Sep 27, 2025

Mid

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Alright benefits and average pay Often left to do your work without too much interruption Co-workers tend to be chill

Cons

Managers can be a bit controlling Pay is mid

5.0

Sep 26, 2025

Great place to work

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

great people, easy to work with

Cons

none, was a great workplace

1.0

Sep 26, 2025

so embarrassingly bad

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

discounted food and free food in staff room (only if out of date lol)

Cons

the management is a disgrace, they have no idea what they are doing. Felt like I was back to school with a bunch of 'clout chasers', none of which had a single brain cell. In my role, we were made to complete every job, as if you're superior, you just delegate and sit in an office doing sweet nothing. Severely understaffed but expected to complete all tasks in such a ridiculously short window of time- if not, management breathe down you neck and give your warnings and then they go back to doing nothing as per. Was nearly 2 years there and no opportunities to progress arose. Embarrassing company and embarrassing management

Viewing 457 - 459 of 8,760 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mid

Great place to work

so embarrassingly bad

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose