Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2137) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 988 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 496 reviews)); "Most staff were friendly and helpful" ((in 416 reviews)); "Colleagues are friendly and supportive" ((in 321 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(96 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

96 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Sep 10, 2025

Retail

Customer service

Recommend

CEO approval

Business Outlook

Pros

- Easy job - Decent pay in comparison to other retailers

Cons

Management is horrible. Lots of favouritism and toxic atmosphere.

1.0

Aug 31, 2025

Great Benefits, But Poor Management Practices

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

The company offers excellent employee benefits. Unfortunately, rather than supporting my request to transfer to another branch, the process led me to resign. What made this especially frustrating was that management kept a position open for an employee on a one-year sabbatical, yet could not process a straightforward transfer request on my behalf.

Cons

I experienced challenges with management during my time here. In one instance, when I raised a concern about not receiving a break the previous day, the response from management was unnecessarily aggressive. There also appeared to be inconsistent application of rules, with certain employees receiving more leniency than others. For example, while one staff member was allowed to wear gloves to accommodate false nails, I was reprimanded for a similar situation and sent home, which ultimately led to a formal warning. These situations made the work environment feel unfair and unprofessional.

5.0

Aug 9, 2025

Great company

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

Looks after it’s employees and good pay as a student

Cons

Early starts but offset by good managers who are flexible

Viewing 4 - 6 of 96 Reviews

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Jobs at Waitrose

Customer Experience Design Manager

Customer Experience Designer

Night Replenishment, Supermarket Assistant

Supermarket Assistant