Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2137) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1003 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 483 reviews)); "Most staff were friendly and helpful" ((in 430 reviews)); "Colleagues are friendly and supportive" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 593 reviews)); "Managers are rude and demanding" ((in 451 reviews)); "sometimes hours are long and boring" ((in 283 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 133 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

67% would recommend to a friend

(8,773 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Feb 15, 2021

Good company

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Nice people and good culture

Cons

Poor management in some cases

3.0

Feb 12, 2021

Easy work, but brain-numbing with few opportunities to progress.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- Good benefits inc Waitrose and John Lewis Discount (up to 25%) - A job that carries little stress and easy to switch off from - Overall, I've had very good experience with managers and other partners

Cons

- Not many opportunities to advance within the partnership - Not great pay, especially compared to other supermarkets - Sometimes I wonder if Waitrose have employed me as a cleaner (they definitely did not) - Easy work means the job can become brain-numbing at times

4.0

Feb 4, 2021

Great colleagues; too much pressure and paperwork

Team leader

Recommend

CEO approval

Business Outlook

Pros

Some great people work there, from all walks of life. Feel proud to be a Partner - really happy with the ethos of the partnership model. Might get a bonus if we’re lucky. Keen for you to learn and progress. Discount is great!

Cons

The pressure, particularly on managers, is just ridiculous. Too many managers who’re ‘hands off’ and prefer to walk around with a clipboard and mobile, so the pressure is put on the frontline Partners. Those managers who’re ‘hands on’ often get involved where it’s not wanted nor needed. Lack of thorough training, so mistakes are made; rarely do you get a sincere thank you for something good. Never enough staff through cost cutting exercises and reorganisations.

Viewing 637 - 639 of 8,773 Reviews

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Jobs at Waitrose

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Waitrose reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company

Easy work, but brain-numbing with few opportunities to progress.

Great colleagues; too much pressure and paperwork

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