Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2136) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 545 reviews)); "Pretty nice staff and nice to help out people" ((in 477 reviews)); "Staff are friendly and nice" ((in 444 reviews)); "Colleagues are friendly and supportive" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 467 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,771 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,771 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Nov 17, 2017

Overall a good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the stage in my life I was at (still in sixth form), plus the partner bonus and discounts were beneficial.

Cons

Weren't always flexible with my hours even though I was assured before accepting the job that they would be as they knew I was a student.

4.0

Nov 16, 2017

Good

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good job for when studying Fun environment Partnership bonus is a fab way to keep employees engaged

Cons

Can be dull at low shopper periods

5.0

Nov 15, 2017

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great values and great staff

Cons

Can be a bit demanding

Viewing 8197 - 8199 of 8,771 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Experience Design Manager

Night Replenishment, Supermarket Assistant

Finchampstead, England

£13 - £13 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Leighton Buzzard, England

£14 - £14 /hr

(Employer provided)

View job

Customer Experience Designer