Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2136) , Sales Assistant (450) , Customer Assistant (431) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 545 reviews)); "Pretty nice staff and nice to help out people" ((in 477 reviews)); "Staff are friendly and nice" ((in 444 reviews)); "Colleagues are friendly and supportive" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 467 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

67% would recommend to a friend

(8,771 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Nov 14, 2017

Waitrose

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Lovely people, reasonable pay, nice flexibility.

Cons

Could get a little dull at times.

5.0

Nov 10, 2017

Customer Service Assistant

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Partner Bonus and flexibility. Camaraderie makes workplace an enjoyable environment.

Cons

Poor management and outdated standards of practice.

4.0

Nov 10, 2017

Good company, good values

Assistant section manager

Recommend

CEO approval

Business Outlook

Pros

Strong core values that resonate throughout he whole business.

Cons

At the management level you will be paid for a 39 hours week but will be expected to work well into the 50-60 hour mark but potentially longer if you include travel time. Good managers are exploited to work extremely hard and take on a lot of responsibility whilst bad managers coast along seemingly without reprisal.

Viewing 8200 - 8202 of 8,771 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Experience Design Manager

Night Replenishment, Supermarket Assistant

Finchampstead, England

Customer Delivery Driver, Supermarket Assistant

Leighton Buzzard, England

Customer Experience Designer

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Waitrose

Customer Service Assistant

Good company, good values

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Jobs at Waitrose