Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2136) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (102) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1006 reviews)); "Good benefits and flexible with hours" ((in 555 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "The staff were friendly and welcoming" ((in 433 reviews)); "Colleagues are friendly and supportive" ((in 340 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 593 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

67% would recommend to a friend

(8,770 total reviews)

Jason Tarry

72% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Sep 27, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A very fair workplace and clear goals.

Cons

Very few to thing of.

5.0

Sep 26, 2017

Interview in food sales department

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

First a group assessment which made you feel relaxed followed by one to one which asked you about situation you have had in your life contacted to work or outside of work, I was made to feel very comfortable and found it very easy to talk to the interviewer, there is a friendly feel from all the staff you meet which helps you from the moment you walk in.

Cons

I did not really see anything that was wrong maybe access to water as we all got there very early and not everyone brought a water bottle I did.

5.0

Sep 23, 2017

supermarket assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Great retail job

Cons

there wasn't any cons I found

Viewing 8245 - 8247 of 8,770 Reviews

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Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company

Interview in food sales department

supermarket assistant

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Jobs at Waitrose