Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1016 reviews)); "Good benefits and flexible with hours" ((in 557 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "Most staff were friendly and helpful" ((in 432 reviews)); "Colleagues are friendly and supportive" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 604 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "Xmas hours are long and stressful" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,767 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,767 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Jul 2, 2017

Part Time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent management and flexible working hours

Cons

I had no downsides of working at Waitrose

2.0

Jun 28, 2017

General

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive and rewarding. Flexible in respect to hours

Cons

None, More variety i respect to organic english produce

4.0

Jun 26, 2017

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working environment and good management structure in place. Flexible working hours with a good bonus system in place as well as pay scheme.

Cons

Sometimes progression can be limited within sections and it can be quite a repetitive job and can become very dull easily.

Viewing 8302 - 8304 of 8,767 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant