Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (319) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1016 reviews)); "Good benefits and flexible with hours" ((in 557 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "Most staff were friendly and helpful" ((in 432 reviews)); "Colleagues are friendly and supportive" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 604 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "Xmas hours are long and stressful" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,767 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Jun 23, 2017

Customer Service Assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

- Great hourly pay - Facilities like canteen with very cheap, good quality food - Feels like the company actually cares about their staff

Cons

- Can be long hours sometimes on tills - As with anywhere, some supervisors aren't the nicest and can be a little patronising at times

5.0

Jun 22, 2017

Sales Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly environment : all my co workers are very caring and considerate. There is sometimes times were you can have a chat on the tills. Good pay. Bonus. Good holiday pay

Cons

Can get repetitive— you know what the routine is. It's continous. I can't really think of away ro mix things up. It is what it is.

5.0

Jun 22, 2017

Finance, Controls

Financial control manager

Recommend

CEO approval

Business Outlook

Pros

Good overall benefits, good colleagues, company performance based bonus, good pension scheme

Cons

No performance based bonus, reduction in DB in pension

Viewing 8305 - 8307 of 8,767 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Service Assistant

Sales Assistant

Finance, Controls

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Jobs at Waitrose