Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,766 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Apr 15, 2017

Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The decent pay makes the role worthwhile.

Cons

New contracts mean no time and a half or double pay on Sundays or bank holidays.

4.0

Apr 6, 2017

Waitrose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It provided me with good pay for the work that I was doing, it was a friendly environment to work in and I was undertaking relatively simple work

Cons

There was a visible hierarchy among some colleagues which could be discouraging, lack of flexibility with shifts and the work could become rather monotonous and repetitive

4.0

Apr 5, 2017

Fair part time work

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good employee discount, Sunday 1.5 normal pay, very good ethics, strong customer service focus, team works like a family, good training, enjoyable job.

Cons

Some team leaders can be harsh, the work ethic differed a lot between some members of management and some seemed to care a lot more about the staff than others, too many managers

Viewing 8341 - 8343 of 8,766 Reviews

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Supermarket Assistant

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Supermarket Assistant

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Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Assistant

Waitrose

Fair part time work

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Jobs at Waitrose