Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,752 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Dec 7, 2015

Good, but could definitely be a lot better

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- Benefits - Flexibility - Respect towards employees - Everyone values your opinion - Good range of people

Cons

- Poor low-level management - Fairly inefficient - Very hard to get a pay rise - Higher level management never "mixes" with lower level employees - Benefits are always cited as an explanation why we don't get pay-rises and get lower bonus each year.

3.0

Dec 7, 2015

Ok

Team leader

Recommend

CEO approval

Business Outlook

Pros

If you work hard, good chance to work up, but you have to drive yourself, not expect it to just happen.

Cons

End up feeling like you are doing three peoples jobs and paid for one a lot of the time. Can be tiring.

5.0

Dec 6, 2015

Great place for your first job!

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

- discount - bonus - great managers - hard work really gets recognised by management - partners working there are fantastic.

Cons

Not many cons. Customers tend to look down upon you a lot. As a supervisor, there's a lot of responsibility and i don't think the pay really reflects it.

Viewing 8413 - 8415 of 8,752 Reviews

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Jobs at Waitrose

Supermarket Assistant

Beaconsfield, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant