Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,753 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,753 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Dec 16, 2015

Waitrose supermarket assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly staff and some of the more polite customers you will find in retail. Generous compensation package, including discount and bonus on top of large initial wage.

Cons

Pay roll consistently make mistakes with regards to pay, specifically with overtime. A lot of the personnel management is being moved out of the branches into head office.

5.0

Dec 15, 2015

Waitrose is the best retailer to work for

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

My colleagues were great, best I've worked with. Management wanted to help out and ensure you were comfortable. I was give tasks based on my skills, and hence could do the best job possible.

Cons

I didn't really find any cons with working at Waitrose; I really enjoyed my time there.

2.0

Dec 9, 2015

Eroding values.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people. Excellent benefits. Competitive salary - however the bonus, rather than being treated as such, is often used as a reason to keep the base wage low. Fantastic history. Skilled board of Directors. - let down severely by local and middle management.

Cons

Dishonest management. Knowingly violates food safety regulations. A "hide the issue rather than resolve it" culture. Knowingly breaks the law regarding commitments made on their website. Partners raising concerns will frequently have their jobs threatened. The business flagrantly contradicts or ignores commitments it makes to it's Partners. Throws money at ill conceived projects without proper research. Or, worse still, ignores available information and invests in projects which will clearly fail. Managers who feel it is acceptable to exploit and even physically assault sub contractors such as cleaners because they know that the sub contractors are unable to defend their rights. Very questionable hiring practices - known thieves placed in to senior management roles, friends of personnel managers put in to positions for which they have no qualifications etc.

Viewing 8410 - 8412 of 8,753 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Waitrose

Supermarket Assistant

Beaconsfield, England

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Waitrose supermarket assistant

Waitrose is the best retailer to work for

Eroding values.

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose