Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 967 reviews)); "Good benefits and flexible with hours" ((in 551 reviews)); "Pretty nice staff and nice to help out people" ((in 493 reviews)); "The staff are friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 125 reviews)); "Hard to get holiday :(" ((in 76 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , New York , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,758 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,758 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Jul 4, 2016

Waitrose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very dependable, always helpful and always available to help with any queries I may have when company policy is unclear.

Cons

Sometimes hard to reach for example when he's on holiday, only available by telephone, not available by email

5.0

Jul 4, 2016

Back of house Cafe

Hospitality partner

Recommend

CEO approval

Business Outlook

Pros

Decent pay, long breaks, friendly staff, fairly lenient with holiday.

Cons

Working in the cafe was hard stressful at busy times.

4.0

Jul 3, 2016

Good benefits

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly management, good rates of pay, employee owned business with lots of perks, yearly bonus, john lewis and waitrose discount,

Cons

hard to get holiday, not flexible working times, strict grooming rules with facial hair, but unfairly implemented

Viewing 8467 - 8469 of 8,758 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Waitrose

Back of house Cafe

Good benefits

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Jobs at Waitrose