Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 991 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 111 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Oct 13, 2015

Great place to work part time.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

All the staff are friendly, and everyone takes care of you. The pay is good and so is the food at lunch. Lots of opportunities and very flexible with shifts.

Cons

Not really much to say here. I love working at Waitrose as a part time job, but I guess it isn't great for a full time.

2.0

Oct 13, 2015

It all depends on ur manager

Night shift keyholder

Recommend

CEO approval

Business Outlook

Pros

You get great benefits, you get the bonus. Like if u can think it there is a discount, holidays, health care, food, meals out, national forest, days out its great and the pay isn't terrable

Cons

No care for ur general well being. If u ever call in sick u are chastised. They would rather have u in vomiting on the floor. You will constantly be belittled and spoken down too. Nevermind constant abuse and bull rubbish fed to you from the managers. There isn't really any development within the store the managers have no time for this. This all changed due to a change in store manager note it all depends on ur manager.

3.0

Oct 13, 2015

Working at Waitrose

Operations/supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Great mix of people to work with, I get to carry out many different roles and we get an annual bonus!

Cons

I don't always feel like my skill sets are pushed. Also the work can become rather monotonous at times.

Viewing 8470 - 8472 of 8,750 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work part time.

It all depends on ur manager

Working at Waitrose

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Jobs at Waitrose