Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 991 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 111 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Oct 13, 2015

Part Time Sales Assistant

Part time sales assistant

Recommend

CEO approval

Business Outlook

Pros

-Partnership discount of 25% in John Lewis and 15% in Waitrose -Partnership Bonus -Really friendly environment -As partnership voice is heard -Organisation which supports the community

Cons

- Can be asked to work huge amounts of overtime, only contracted for 7 hours a week but often working around 20 - Overtime pay often inaccurate as they don't always log your overtime

2.0

Oct 13, 2015

Cashier

Recommend

CEO approval

Business Outlook

Pros

Waitrose is a great company who have great customer service ethics which I have and use on a daily basis.

Cons

Waitrose need to treat their employees the way they treat their customers and employ more staff.

4.0

Oct 13, 2015

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great pay the partnership offers great benefits including discounts and other social aspects as well as a brilliant pension scheme

Cons

Managers are unorganised and overtime is rarely added to you payslip, constantly chasing up money and holidays are restricted.

Viewing 8473 - 8475 of 8,750 Reviews

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Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Bishops Stortford, England

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Southend-on-Sea, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Part Time Sales Assistant

Cashier

Sales assistant

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Jobs at Waitrose