Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 991 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 111 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,750 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Oct 13, 2015

Waitrose opinion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The bonus and the time and a half pay on Sunday's. That is all that's keeping me there right now.

Cons

The management is terrible! They do not listen to you or help you when things get tough (minus 2 out of 12!). This is hard because we need the support. Also many people that work in our store have to have second jobs because the Waitrose wage is a lot less than the other supermarkets. Waitrose isn't as 'partner focused' as they make out.

1.0

Oct 13, 2015

Profit focused, no longer a partnership based on principles!

Partner

Recommend

CEO approval

Business Outlook

Pros

Pay ok, can't think of anything else

Cons

Bad I.T. No comunication, planning or organisation. No staff. Targets are priorities not customers or staff.

2.0

Oct 13, 2015

The only job where it can positively oppress you and you feel bad about it.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Decent bonus and benefits. Can be a good laugh, you can get job satisfaction from empowering others. Easy to move around in.

Cons

Management can be horrendously untrained and unqualified, 15 managers on the same 3 jobs in 2 years because it's so stressful. Embarrassing decisions consistently u-turned and re-uturned. If your looking for pedantic, pampering and unpaid overtime go for it. If you want your hard work to be scrutinised by someone who doesn't know what your doing but can observe what they think are flaws but are actually just part of the job then this is the place for you.

Viewing 8476 - 8478 of 8,750 Reviews

Top companies for "Compensation and Benefits" near you

Publix

3.6★Compensation & Benefits

ALDI

3.5★Compensation & Benefits

H E B

4.1★Compensation & Benefits

Trader Joe's

4.1★Compensation & Benefits

Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Bishops Stortford, England

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Southend-on-Sea, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Waitrose opinion

Profit focused, no longer a partnership based on principles!

The only job where it can positively oppress you and you feel bad about it.

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose