Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1001 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "Staff are friendly and nice" ((in 420 reviews)); "Friendly colleagues and good on" ((in 330 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 449 reviews)); "sometimes hours are long and boring" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.9

67% would recommend to a friend

(8,750 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Oct 12, 2015

Over all good place to work

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

I enjoy working as part of a team. Accomodating if any problems and of course there is Partner Discount!

Cons

Free coffees and students lol.

2.0

Oct 12, 2015

Awful

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Sometimes working was fun, around christmas there is a nice atmosphere but most of the time the managers treat you differently if you're not in their 'clique'.

Cons

Managers treat you like crap, change hours 24/7 without notifying, ask to drive van without insurance and get mad when you say no, whine at you for not doing enough hours when you've done a full working week - they've just not written it down so you get underpaid and refuse to give you an IOU and you have to wait until the following month to get the money you are entitled too.

4.0

Oct 12, 2015

waitrose

Dorset

Recommend

CEO approval

Business Outlook

Pros

good freindly working enviroment bonus and partner discouts

Cons

would be perfect if you could do the job you enjoyed doing insted of being moved to other areas to work so you end up doing 2 or three sections a day

Viewing 8500 - 8502 of 8,750 Reviews

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Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Herstmonceux, England

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Over all good place to work

Awful

waitrose

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Jobs at Waitrose