Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 968 reviews)); "Good benefits and flexible with hours" ((in 554 reviews)); "Pretty nice staff and nice to help out people" ((in 491 reviews)); "Staff are friendly and nice" ((in 421 reviews)); "Friendly colleagues and good on" ((in 319 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 449 reviews)); "sometimes hours are long and boring" ((in 276 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,752 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Feb 26, 2016

Supermarket Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, great benefits, decent pay

Cons

Unorganised, especially when you're just starting out

5.0

Feb 22, 2016

Sale assistant - Waitrose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Treated very well by the employer and the pay betters most supermarkets. Bonus every year of around 12-20% on yearly earnings.

Cons

working in a supermarket can become very draining and boring, repeating the same tasks over with not little change. Can be difficult to secure more hours.

4.0

Feb 22, 2016

Rewarding company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being a Partner means you can help shape its future Opportunities to progress across a number of areas within the business. Company benefits e.g. Discount, holiday homes, leisure benefits Annual bonus

Cons

Can be a a little inward looking and complacent Becoming stoo and short sighted with efficiency savings that wil hurt the business further down the line Too many meetings and beurocracy to make decisions and get things done.

Viewing 8509 - 8511 of 8,752 Reviews

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Jobs at Waitrose

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Supermarket Assistant

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Supermarket Assistant