Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1011 reviews)); "Good benefits and flexible with hours" ((in 568 reviews)); "Pretty nice staff and nice to help out people" ((in 494 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 595 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "sometimes hours are long and boring" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,753 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Feb 19, 2016

Great place start working in Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, great customers, mostly well organised stores with friendly employees.

Cons

Some employees become managers simply for staying there longer than anyone else rather than for being great employees.

3.0

Feb 19, 2016

Cafe Assistant

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Perks, Waitrose & John Lewis Discount, Bonus, Pay

Cons

Poor team management, much of the time managers weren't present during Sundays and therefore the inexperienced team were left to manage on their own

3.0

Feb 16, 2016

Waitrose

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, colleagues have always been friendly and willing to help - not too stressful job.

Cons

Constantly pushed for OT - problems with pay packet.

Viewing 8515 - 8517 of 8,753 Reviews

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