Waitrose reviews

3.9

67% would recommend to a friend

(8,748 total reviews)
avatar

Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent company benefits, a company I was proud to work for, colleagues largely supportive, co-operative and good at their job.

Cons

During 2013-4 the IT Department was eviscerated at the management level with about half the team taking voluntary or (mostly) forced redundancy following a restructure. You could argue (but should not assume) that's because they no longer had the appropriate skills, despite many of them having 20+ years service - however that would be a telling reflection of under-investment in their development over that time rather than any basic lack of competence. Or perhaps the changed expectations of them are wrong. Virtually all the affected staff who haven't taken early retirement have quickly found comparable jobs elsewhere. Staff were not given support to adapt to the new structure, it was considered easier to get rid of them - which is inconsistent with the caring image the company likes to project. And it's that hypocrisy that has hurt people the most.

Viewing 8641 - 8643 of 8,748 Reviews

Glassdoor has 9,111 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.