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      Waitrose

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      Waitrose reviews

      3.8

      67% would recommend to a friend

      (8,748 total reviews)
      avatar

      Jason Tarry

      74% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.2

      Senior management

      3.1

      Career opportunities

      Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      5.0
      Jul 16, 2014

      Very hard work but great salary, bonus, pension and sense of team work

      Section manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great chances for career progressions. Really brilliant team work from the top to the bottom and everyone really pulls their weight. Salary scale is brilliant and really easy to get a large wage rise if you work hard. I got £3000 jump one year and a £4500 bonus on top.

      Cons

      It can get really short staffed sometimes and overtime is very limited so you will be stretched as a manager.

      5.0
      Jul 15, 2014

      Great pay for a part-time job, good people and good experience.

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great for a part-time, also a big bonus each year plus a good discount (and for John Lewis too!). I received time and a half for working sundays which was a good help while studying. There are a lot of meetings and personal development which is great if you wish to stay with the company as a career. Also during my time working here I saw many colleagues progress to some kind of management or team leader roll.

      Cons

      Can be stressful, high expectations of staff. Also Men are not allowed to have any facial hair unless they started their employment with a beard etc (This may have changed since). Also, can be quite strict at times.

      4.0
      Jul 14, 2014

      Good culture marred by the occasional frustrating individuals

      Customer service assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hourly rates, regular pay reviews, paid lunch hour, bonus, good team ethic. In general, the weekend staff in particular were great, Some of the weekday older staff seemed cynical and critical; this did not make a pleasant working environment.

      Cons

      Regular management changes meant relationships built with managers were often not long lasting and you could work hard for one only to be disliked by another. This happened to me, according to a colleague who saw some personnel files I was on consideration for management training but was blocked by a new manager who came in and took a dislike to me for little apparent reason other than I was a Southampton fan and he was a Portsmouth fan. Relative inflexibilty for shift swops and holiday. To be having to plan every day off 6 months in advance for what was a temp job was not ideal.

      Viewing 8656 - 8658 of 8,748 Reviews
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      Glassdoor has 9,111 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.