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      Waitrose

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      Waitrose reviews

      3.8

      67% would recommend to a friend

      (8,746 total reviews)
      avatar

      Jason Tarry

      74% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.2

      Senior management

      3.1

      Career opportunities

      Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      May 27, 2014

      Good pay, but not flexible at all

      Customer service assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was very competitive, discount was great and the enthusiasm of many staff members was great to see. Felt a lot like a family rather than work colleagues

      Cons

      I worked there whilst studying at University and was informed that there would be flexibility when it comes to exam times. I informed them of my exam dates months before and shifts I wouldn't be able to work due to the exams and many were still not give to me as days off, I even asked to be unpaid for them. This then led to me having a disciplinary as I was unable to attend a shift due to an exam.

      5.0
      May 27, 2014

      Fantastic place to work and a great opportunities for personal development

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company values, benefits such as discounts in store, bonus and John Lewis holiday homes are brilliant. Good appraisal system and regular 1 to 1s to ensure personal development.

      Cons

      Not many other than Bracknell head office location isn't great. Lack of work socials sometimes.

      4.0
      May 24, 2014

      Empowerment at every level, but for how much longer...

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent day to day working environment, with like minded people who care about the business and are all working towards the same goal. Offers excellent training opportunities from 'Specialist' training to operational courses. As a Partner you are given the opportunity to put as much in should you wish as you are a co-owner. Annual bonus and great discount, 15% in Waitrose 12/25% in John Lewis.

      Cons

      Very hard to progress from a Customer Assistant role up to Management roles, expecting you to deliver a Managers role without any training, progression, for a long period of time 12 months+ Managers can be very poor, lack procedural knowledge (personnel) at store level and do not work with the team. Company increasingly trying to compete with the big 4 putting more pressure on staff and expecting more as a 'Partner' whilst paying the least amount at CA level out of all the Supermarket chains. Branch Managers can be a law unto themselves with no union to protect staff who are largely unaware of their rights.

      Viewing 8674 - 8676 of 8,746 Reviews
      Related searches: Waitrose jobs | Waitrose salaries | Waitrose benefits | Waitrose interviews
      ReviewsWaitrose reviews

      Glassdoor has 9,109 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.