Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1009 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 478 reviews)); "Staff are friendly and fun to be with" ((in 425 reviews)); "Colleagues are friendly and supportive" ((in 328 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 587 reviews)); "Managers are rude and demanding" ((in 446 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

67% would recommend to a friend

(8,744 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jul 15, 2014

Great pay for a part-time job, good people and good experience.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The pay is great for a part-time, also a big bonus each year plus a good discount (and for John Lewis too!). I received time and a half for working sundays which was a good help while studying. There are a lot of meetings and personal development which is great if you wish to stay with the company as a career. Also during my time working here I saw many colleagues progress to some kind of management or team leader roll.

Cons

Can be stressful, high expectations of staff. Also Men are not allowed to have any facial hair unless they started their employment with a beard etc (This may have changed since). Also, can be quite strict at times.

4.0

Jul 8, 2014

Good experience, fantastic first job with good benefits and lots of skills developed

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

- Good pay, holiday and annual bonus - Great customer service training - Having left for University I have found out how important this is in all further job applications and interviews - Improves people skills - Very good discounts, offers etc only available for "Partners" - Opportunity for more responsibility and experience working on other sections if wanted - Lots of overtime available

Cons

- Most staff lacked ambition - I found to both branch manager and assistant manager be very unapproachable - Can be a hectic environment and can take a while to sort out problems/ issues at these times

4.0

Jul 1, 2014

I'd work for them again

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent company benefits and the company cares for its employees.

Cons

Have been previously slow to react to the changing market and are now rolling new projects out too quickly.

Viewing 8686 - 8688 of 8,744 Reviews

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Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant (Jersey)

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Gillingham, South West England, England

Supermarket Assistant, Team Leader

Waitrose

Waitrose reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great pay for a part-time job, good people and good experience.

Good experience, fantastic first job with good benefits and lots of skills developed

I'd work for them again

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