Waitrose reviews

3.8

67% would recommend to a friend

(8,744 total reviews)
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Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
5.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company values, benefits such as discounts in store, bonus and John Lewis holiday homes are brilliant. Good appraisal system and regular 1 to 1s to ensure personal development.

Cons

Not many other than Bracknell head office location isn't great. Lack of work socials sometimes.

4.0
May 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent day to day working environment, with like minded people who care about the business and are all working towards the same goal. Offers excellent training opportunities from 'Specialist' training to operational courses. As a Partner you are given the opportunity to put as much in should you wish as you are a co-owner. Annual bonus and great discount, 15% in Waitrose 12/25% in John Lewis.

Cons

Very hard to progress from a Customer Assistant role up to Management roles, expecting you to deliver a Managers role without any training, progression, for a long period of time 12 months+ Managers can be very poor, lack procedural knowledge (personnel) at store level and do not work with the team. Company increasingly trying to compete with the big 4 putting more pressure on staff and expecting more as a 'Partner' whilst paying the least amount at CA level out of all the Supermarket chains. Branch Managers can be a law unto themselves with no union to protect staff who are largely unaware of their rights.

5.0
May 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Fantastic company to work for, excellent culture from the majority of staff, plenty of perks (many of which i didn't get round to using however), pays well for the type of work, and most staff are happy to be at work which makes for a better environment.

Cons

Some team leaders were not supportive of moving hours around during students exams times, but this did not seem to be a widespread issue

Viewing 8698 - 8700 of 8,744 Reviews

Glassdoor has 9,107 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.