Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1009 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 478 reviews)); "Staff are friendly and fun to be with" ((in 425 reviews)); "Colleagues are friendly and supportive" ((in 328 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 587 reviews)); "Managers are rude and demanding" ((in 446 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,744 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

May 21, 2014

waitrose

Warehouse opretive

Recommend

CEO approval

Business Outlook

Pros

pay my bills keeps me busy

Cons

stress mangers dont have a clue what they are doing

4.0

May 14, 2014

Best Supermarket Job You'll Ever Land

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Annual Bonus which has ranged from 14% - 18% Discount - 15% at Waitrose, 25% at John Lewis. You are a Partner - and can influence decisions being made across the business. Excellent training opportunities. Training schemes run regularly. Can progress swiftly if you are keen. Selling quality products means the only selling techniques you need are keeping customers happy. Excellent ethos which you are expected to take on board.

Cons

Certain customers may take advantage of you sometimes when they are aware we put them on a pedestal. Management in branch can appear hands-off. Stores are so popular than it is hectic at peak trading.

5.0

May 11, 2014

Fantastic company!

Supermarket assistant, delivery driver

Recommend

CEO approval

Business Outlook

Pros

Lots of great benefits People are very welcoming Nice staff areas Good discount Good pay Lots of opportunities

Cons

The work is sometimes a little boring As with every retail store, Christmas is absolute manic!

Viewing 8701 - 8703 of 8,744 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant (Jersey)

Customer Delivery Driver, Supermarket Assistant