Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1008 reviews)); "Good benefits and flexible with hours" ((in 549 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Staff are friendly and nice" ((in 427 reviews)); "Friendly colleagues and good on" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,743 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Aug 1, 2013

Expected experience

Operations assistant

Recommend

CEO approval

Business Outlook

Pros

Work is straightforward after initial training. Staff are generally quite friendly as are customers. Working for a well-respected retail supermarket is a bonus, as is the discount card after 3 months!

Cons

Room for improvement in one's role/advancement is not really there. Work can become tedious, and if the section managers aren't clued up they can be a bit of a pain as well.

4.0

Jul 29, 2013

Very good to work for. Great pay and friendly staff !

Food service partner

Recommend

CEO approval

Business Outlook

Pros

Great pay with the advantage of receiving a share of the profits. There are also a lot of other bonuses to Waitrose staff.

Cons

Sometimes there are some unrealistic targets given by senior members. There is also not enough room for progression.

2.0

Jul 11, 2013

Okay place to work for with great benefits, out of touch with its partners and getting payed is just another thing

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Has great benefits and they are always concerned about your welfare, they are friendly and offer so many things.

Cons

They always mess up the pay every month and thi makes cash flow very hard, im always under paid. This means i hae stopped doing overtime. You shoot yourself in the foot if you work hard as you will always be doing the rubbish cages at very hard deadlines. 108

Viewing 8710 - 8712 of 8,743 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

View job