Waitrose reviews

3.8

67% would recommend to a friend

(8,746 total reviews)
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Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
1.0
May 28, 2014

Worst job I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The structure designed for the company is great, but it's not implemented.

Cons

Archaic management of staff. Intimidation when you refuse overtime. Glaring preference given to certain employees. Prejudice comments made and ignored. Development of employees is not encouraged and supported. Employees treated as if toddlers in a nursery.

3.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

-good hourly rate -bonus -training -probably much better then other supermarkets -you feel a sense of pride in working there

Cons

-few development opportunities and if they give you one it takes ages -slow in recognising talent -they expect a lot but not give much back in terms of changing your working hours, etc.

1.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount, long service perks, clubs and societies

Cons

Management of Waitrose is poor, they have little regard for people’s health and fail to consider or make the most basic of adjustment. Favouritism and cliques are a huge issue. Understanding of the most basic human management functions are missing. Training is poor, you are lucky if you are trained on something once, even issues arise when they ask you to do it again months later having not done it in between. Staffing is always short, the pressure is always high and senior leaders are just as bad as the people managers and team leaders. Poor management and leadership from top to bottom.

Viewing 109 - 111 of 8,746 Reviews

Glassdoor has 9,109 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.